Wortell, Microsoft en meer...

Een introductie in BPOS

Microsoft geeft op 21/1/2010 een online seminar over BPOS (Business Productivity Online Services). Het seminar vindt plaats om 11 uur Pacific Time wat 20:00 uur 's avonds is. Hieronder een repost van het bericht:

On January 21st, Jim Glynn will demonstrate how to explore Microsoft Online Services and demo the basic BPOS feature set. During this webinar, Jim will:

• Install the sign in application
• Send and receive e-mail via Outlook and Outlook Web Access
• Create and receive a meeting invitation
• Create a SharePoint site collection and a SharePoint workspace
• Schedule a Live Meeting
• Start a Meet Now meeting and invite an attendee
• Install and start Communicator

Date: January 21, 2010
Event Start Time: 11:00 AM Pacific Standard Time (UTC - 8 hours)
Duration: 1 hour

Click here to register for this webinar.

Presenter:
Jim Glynn
Senior Content Project Manager, Microsoft

Jim Glynn joined Microsoft in 1998 and currently works on the Microsoft Online Services community. During Jim's career with Microsoft, he has worked as a technical writer and program manager on projects like Windows Server, Active Directory, Small Business Server, Live Meeting, and now Microsoft Online Services.

For 14 years before joining Microsoft, Jim held several different positions, including Production Manager, Director of Technical Support, Technical Writing Manager, and Technical Sales Support in a 50 person Redmond, WA hardware and software company that developed products for the statistical process control (SPC) industry. He travelled extensively, participated in trade shows, and trained customers, support and field personnel. Jim also managed the company's network, phone system, BBS, and web site. During this time, Jim also earned his MCSE and MCT certifications, worked as a technical trainer, and consultant.

When he's not working, Jim can usually be found hiking and scrambling with friends and family in the mountains of the Pacific Northwest.

SkyTeam Alliance over op Microsoft Online

Vanmorgen heeft Microsoft een persbericht uitgestuurt waarin ondermeer is aangekondigd dat SkyTeam Alliance is overgestapt op Microsoft Online, BPOS. HIeronder een klein uittreksel uit het persbericht over de migratie die door Wortell is verzorgt.

 

SkyTeam Alliance

SkyTeam is de wereldwijde alliantie van luchtvaartmaatschappijen met negen leden – Aeromexico, Air France, Alitalia, Aeroflot, Delta Air Lines, China Southern Airlines, Czech Airlines, KLM Royal Dutch Airlines en Korean Air – plus twee geassocieerde maatschappijen Air Europa en Kenya Airways. Deze organisatie heeft gekozen voor het gebruik van de volledige Microsoft Business Productivity Online Suite voor bijna 450 medewerkers. Dit zijn voornamelijk medewerkers die veel mobiel werken en die dankzij BPOS altijd en overal, makkelijk en snel toegang hebben tot hun bedrijfsgegevens. BPOS is bij SkyTeam geïmplementeerd door Wortell, de eerste Microsoft partner in Nederland die BPOS bij klanten heeft geïmplementeerd.

 

Bruno Faccini, verantwoordelijk voor IT bij SkyTeam: “SkyTeam heeft voor BPOS gekozen omdat we het IT-beheer willen minimaliseren. We hoeven nu niet te investeren in serverinfrastructuur, softwarelicenties en IT-personeel. Hiermee denken we ongeveer 30 procent van de kosten te besparen, ten opzichte van een traditionele omgeving. De bekendheid met de tools - zodat er geen tijd verloren gaat met het leerproces - en de probleemloze integratie met onze IT-omgeving waren voor ons belangrijke redenen om te kiezen voor het online-aanbod van Microsoft. Momenteel gebruiken we al Exchange Online, Office Communications Online en Live Meeting. Volgende week gaat SharePoint Online wereldwijd live met een training bij KLM.”

Live@edu Organization

Microsoft heeft enkele wijzigingen aangekondigd voor Live@EDU. Deze wijzigingen helpen met name scholen die naar Outlook Live migreren met de inrichting van een omgeving. Een belangrijke wijziging is de mogelijkheid om de signup melding die medewerkers/leerlingen kregen bij het On Boarding proces over te kunnen slaan.

Zie hieronder de aankondiging van Microsoft:

Microsoft Live@edu is pleased to introduce a new service for customers who use the Outlook Live e-mail platform: Live@edu Organization. This service introduces new features and administrative capabilities for Outlook Live that provides significant administrative flexibility, and is now the default feature set for all new Live@edu customers who select Outlook Live. 

Highlights of Live@edu Organization include:

• Multi-mailbox search  This feature provides a method to search for e-mail messages and other electronic communication sent and received by people in your organization, and to manage the results of the search.
• Streamlined on-boarding experience for users  This new service lets users start to use Outlook Live immediately, without having to accept terms of use or receive parental consent.
• Transport Rules (coming soon)  These are organization-wide rules that an administrator can use to control the flow of e-mail messages inside, and into and out of their organization.   

The features that are included with Live@edu Organization change the underlying data ownership model and contract relationship with Microsoft. Therefore, all existing customers must sign a new Terms of Use agreement (TOU) before we can enable Live@edu Organization for your school. Please be aware that this change to the TOU affects Outlook Live only and does not affect other Windows Live services which remain subject to Microsoft's standard consumer terms and conditions which are accepted by each End User.

Action Required

Please familiarize yourself with the new features enabled by Live@edu Organization and the associated changes to the privacy model via the links below.  If you still have questions after reviewing those links, then please visit the Live@edu Organization forum on Outlook Live Answers.

• Read about Live@edu Organization for Outlook Live
• View a podcast on changes to the privacy model

To move your school to Live@edu Organization, please follow the steps below before September 14, 2009.  If you do not sign the new TOU prior to this date, then you must wait for the TOU acceptance window to reopen in Spring 2010.

• Visit the Live@edu Organization Terms of Use Web site here and authenticate using the Outlook Live administrator ID associated with your domain.
• Review the TOU. Select "I accept" if you want to enable the Live@edu Organization feature set for your school.
• Allow seven to ten business days for Microsoft to migrate Outlook Live for your school to Live@edu Organization after you accept the TOU.
• Make your selection prior to September 14, 2009. If you do not take action before this date, then you must wait for the TOU acceptance window to reopen in Spring 2010.
• If your school has more than one tenant domain, please repeat the above steps for each domain by logging into the Live@edu Organization Terms of Use Web site here and authenticating with the Outlook Live administrator ID associated with each additional tenant domain. 

BPOS Artikel in NetOpus

In de NetOpus van Juli 2009 is een door mij geschreven artikel gepubliceerd over de Business Productivity Online Suite. In het artikel beschrijf ik wat BPOS kan, hoe het gebruikt en geactiveerd kan worden en wanneer je het in kan zetten. Je kunt het blad bestellen op http://www.netopus.nl/.

Wil je een kopie van het artikel, laat het mij even weten.

IkPraat.nl op Microsoft Partner Conferentie

Tijdens de komende Microsoft Partner Conferentie zal ik verschillende presentaties verzorgen. Eerder al berichtte ik daarover. Een voor mij erg leuke presentatie gaat over IkPraat.nl. IkPraat is een door Wortel ontwikkelde portal die mensen met een verstandelijke beperking in staat stelt op gewoon met een normale computer normale functies te gebruiken als Voicechat, Videochat, Mail en Videomail.

Om dit te kunnen doen hebben wij een systeem gebouwd op basis van SharePoint 2007, OCS 2007 en diverse andere Microsoft producten. Op bij YouTube kanaal staat een IkPraat.nl filmpje.

De sessiedetails waar dieper ingegaan wordt op IkPraat.nl kun je hieronder vinden:

PS004 Improving Organizational Efficiency

Presenter: Bruce Greenstein

Wed 7/15 | 3:30 PM-4:30 PM | 228-230

Collaboration is key to delivering effective care . This session includes an overview of the Microsoft vision for health and explains how solutions in the areas of Collaboration (Portals, Exchange and UC,) can build strong partner revenue streams. Discover the Partner Resources created to help you be successful!

Session Type: Breakout Session

Track: Industry, Public Sector

Competency Focus: Information Worker Solutions, Unified Communications Solutions

Level: Intermediate

Partner Type: Independent Software Vendor, Systems Integrator/Services

Blackberry met BPOS

Voor iedereen die dat zou willen, en eerlijk gezegd zou ik niet weten waarom, is het mogelijk om de Blackberry aan te sluiten op Exchange Online (onderdeel BPOS). Om dit te kunnen doen dient een aanvulling op de bestaande dienstverlening aangeschaft te worden. Met die uitbreiding op de bestaande dienstverlening is het mogelijk om een Blackberry met Exchange online te configureren.

De kosten voor het opzetten van Blackberry support voor Exchange online bedragen euro 42,60 per account (eenmalig), met een minimum van euro 1000. Daar komen de maandelijkse kosten van euro 8,52 per gebruiker bovenop.

De dienst wordt niet standaard aangeboden maar moet apart worden aangevraagd.

Even ter referentie. Indien Windows Mobile of zelfs de Apple iPhone op Exchange Online wordt aangesloten is het niet noodzakelijk van de Blackberry server (waar uiteindelijk de extra kosten voor betaald moeten worden) te betalen. Dit is geheel gratis en werkt direct.

Voor iedereen die het toch niet kan laten hieronder de beschrijving:

Mobile Device Solutions Feature Summary

Device Type	Exchange Online	SharePoint Online	Licensing Details	Special Offers
Windows Mobile	Push e-mail, calendar, contacts with global address list (GAL) integration, tasks Password reset and device wipe	Access SharePoint Online sites securely View and act on SharePoint Online content Requires third-party browser	Available at no additional fee Not available with Deskless Worker license	Try: Free Palm Treo trial Buy: Palm Treo "Buy 9 get 1 free" Subscribe: Enterprise Mobile
Exchange ActiveSync*	Push e-mail, calendar, contacts with GAL integration, tasks Password reset and device wipe	Access SharePoint Online sites securely View and act on SharePoint Online content Consult individual device description for browser capabilities	Available at no additional fee Not available with Deskless Worker license
RIM BlackBerry	Push e-mail, calendar, contacts with global address list (GAL) integration, tasks Password reset and device wipe See RIM BlackBerry Devices for complete details.	Access SharePoint Online sites securely View and act on SharePoint Online content Access via BlackBerry browser	Three Solution Options: BlackBerry Internet Service (BIS) Microsoft Hosted BlackBerry Service Partner Blackberry client solutions Not available with Deskless Worker license Require additionalservices fees (except BIS)	Try: Free NotifySync trial Buy: 10 percent off NotifySync partner offer

NOTE: For all solution options, it is the customer's responsibility to procure, deploy, manage, and support mobile client software and compatible devices, and manage relationships with wireless carriers. Microsoft Online Services does not provide end-user device support.

Mobile Device Solutions Cost Estimates

Costs	Windows Mobile Devices	Exchange ActiveSync Devices	BlackBerry Devices
			BlackBerry Internet Service (BIS)	Partner Solution (NotifySync)	Microsoft Online Hosted Blackberry Service
Microsoft Service	None	none	none	none	$5/user/month plus $50/user setup fee
Application License (sold by application provider)	None	none	none	Based on volumes, about $4/user /month	Based on volumes, about $2-$9/user/ month over three years (server and client licenses and support agreement)
Mobile Data Connectivity (sold by mobile operator)	$30 per user per month (requires mobile data plan)	$30 per user per month (requires mobile data plan)	$30 per user per month (requires BIS data plan)	$30 per user per month (requires BIS data plan)	$45 per user per month (requires BES data plan)
Total Estimated Cost	$30 per user per month	$30 per user per month	$30 per user per month	$34 per user per month	$53-$60 per user per month

RIM BlackBerry Devices

Microsoft Online Services provides three paths for Research in Motion (RIM) BlackBerry device users to access Exchange Online and SharePoint Online.

• BlackBerry Internet Service (BIS)
• Microsoft Online Serves hosted BlackBerry service
• Partner solutions for BlackBerry devices

The following sections detail these offerings for Exchange Online. For Sharepoint Online, BlackBerry users can simply use the browser on their BlackBerry device to access SharePoint Online sites.

BlackBerry Internet Service (BIS)

BlackBerry Internet Service (BIS) is available through mobile operators around the globe and enables push e-mail to your BlackBerry device at no additional cost beyond the BIS connection from your mobile operator. Other Exchange Online information – such as Contacts and Calendar – are not pushed to the device through BIS. You can update this type of information on your device using a wired connection.

To set up BIS to use with Exchange Online, your mobile operator, will request your Outlook Web Access (OWA) address, which is determined by the storage location of your Microsoft Online Services data. The storage location is generally the one closest to your company headquarters. The following table provides URLs for storage locations.

Exchange Online Addresses for BIS Setup

Location	Address
Asia Pacific (APAC)	https://mail.apac.microsoftonline.com
Europe, the Middle East, and Africa (EMEA)	https://mail.emea.microsoftonline.com
North America	https://mail.microsoftonline.com

For information on BIS capabilities and fees, please see your mobile operator.

Microsoft Online Hosted BlackBerry Service

For customers who already have or prefer to purchase their own BlackBerry client and server licenses, Microsoft Online offers a Hosted BlackBerry service.

Service Delivery Model

With the Hosted BlackBerry service, customers bring the BES licenses they have already purchased to Microsoft to provide hosting and operational support within the Microsoft Online Services data centers. The customer has the following responsibilities:

• Provide Microsoft with RIM BES Server Routing Protocol (SRP) Identifier, BES license, and client access licenses (CALs) to enable deployment of BlackBerry services in Microsoft Online Services data centers.
• Include Microsoft its existing RIM support agreement of level TX2 or higher as a "named caller" to enable Microsoft to contact RIM on the customers' behalf for support services.

Microsoft has the following responsibilities:

• Host and operate Blackberry Enterprise Server (BES) in the Microsoft Online Services data center(s)
• Provide technical support to customer's IT administrator(s), including interfacing with RIM on troubleshooting as needed using customer's existing RIM support agreement

This delivery model may evolve with customer needs and Microsoft capabilities.

Service Features

The Hosted BlackBerry service features encompass the most commonly requested BlackBerry capabilities for Microsoft Online Services customers.

• Email and Personal Information Management (PIM):
  • E-mail
  • Calendar
  • Contacts with GAL integration. Contact integration supports lookup across multiple domains for users in a single Microsoft Online account.
  • Tasks
• Device management
  • Device wipe
  • Password reset
• BlackBerry handsets supported
  • Blackberry operating system version 4.2 or later
    • Future Blackberry operating system versions are supported shortly after release by major carriers
• Blackberry Enterprise Server (BES) supported
  • BES 4.1.6
  • All BES upgrades done at Microsoft's discretion and standardized across customers

Service Settings

As with other Microsoft Online Services, Hosted BlackBerry is a standardized service and is not customized per customer. All service policies and settings are as listed in the Policy Reference Guide at http://na.blackberry.com/eng/deliverables/3801/Policy_Reference_Guide.pdf with the exception of the choice of password and no-password policies. Settings for these policies are detailed here:

• No password required policy. Default policy that is applied unless a customer specifically requests the password protected policy.
  • Device-Only Items: Password Required = False
  • Global Items: Allow Browser = False
  • PIM Sync Policy Group: Disable PIN Messages Wireless Sync = True
  • PIM Sync Policy Group: Disable SMS Messages Wireless Sync = True
  • PIM Sync Policy Group: Disable Phone Call Log Wireless Sync = True
  • MDS Integration Service Policy Group: Disable MDS Runtime = True
  • MDS Integration Service Policy Group: Disable Activation With Public BlackBerry MDS Integration Service = True
  • MDS Integration Service Policy Group: Disable User-Initiated Activation with the BlackBerry MDS Integration Service = True
• Password required policy
  • Device-Only Items: Password Required = True
  • Device-Only Items: User Can Disable Password = False
  • Global Items: Allow Browser = False
  • Password Policy Group: Set Password Timeout = 15
  • Password Policy Group: Set Maximum Password Attempts = 5
  • PIM Sync Policy Group: Disable PIN Messages Wireless Sync = True
  • PIM Sync Policy Group: Disable SMS Messages Wireless Sync = True
  • PIM Sync Policy Group: Disable Phone Call Log Wireless Sync = True
  • MDS Integration Service Policy Group: Disable MDS Runtime = True
  • MDS Integration Service Policy Group: Disable Activation With Public BlackBerry MDS Integration Service = True
  • MDS Integration Service Policy Group: Disable User-Initiated Activation with the BlackBerry MDS Integration Service = True

Service Pricing and Conditions

The Hosted BlackBerry Service is purchased and billed separately from Exchange Online Standard or the Business Productivity Online Suite Standard through a separate month-to-month auto-renewing agreement. Pricing is $5.00 (USD) per user per month. There is a $50 per useruser one-time setup fee and a minimum of 20 users.

Customers must purchase their BlackBerry server and client licenses and support agreement separately from RIM.

To purchase the Hosted BlackBerry Service, contact your Microsoft representative or Microsoft Online Services partner to request a Hosted BlackBerry service agreement. If you do not have a Microsoft partner or representative, you may request a Hosted BlackBerry service agreement through customer service for Microsoft Online Services. See http://www.microsoft.com/online/support.mspx for contacts.

BPOS: Jurisdiction and Location of Data for EU

Many of our customers ask us the question in which country BPOS is hosted for the EU. Next to this we often get the question under which country legislation / jurisdiction is arranged for the Microsoft Online Services.

For the European Countries BPOS is hosted in Ireland. There is a backup environment in Holland.

Legislation / Jurisdiction would be the country where provisioning occurs. For European countries this would therefore be Ireland.

Why is this so important? The largest impact is the European privacy law. This law differs greatly from the American law. A good article about the main differences can be found here: http://www.msnbc.msn.com/id/15221111/

Exchange Online in Exchange 2010 On Premise Software

Today the new Exchange 2010 beta was released. After implementation we noticed the possibilities to integrate Exchange Online with an on Premise Deployment.

See the below screenshot:

BPOS Languages

Currently BPOS (Sharepoint, Exchange, Office Live Meeting and Office Communications Online) is available in several languages. Of course Dutch isn't one of them. As fa as I know now Dutch will not be supported in the near future. However, Exchange Webmail (OWA) is available in Dutch. Next to this there is always a possibility to create a Dutch SharePoint site (at least the content).

Most presumably Microsoft decided on this because the Dutch market isn't large enough and most Dutch people speak English.

Hotelketen Scandic gaat BPOS gebruiken

Scandic, een grote europese hotelketen met ondermeer een hotel in Nijmegen, gaat gebruik maken van Microsoft Online Services. De organisatie onderzoekt momenteel de mogelijkheden van BPOS (met name Sharepoint Online en Exchange Online). Op basis daarvan wil ze haar standaard server kosten naar beneden brengen.