« Office 2010: The Movie | Main | Wortell: Microsoft Health Innovator of the Year »

July 08, 2009

Blackberry met BPOS

Voor iedereen die dat zou willen, en eerlijk gezegd zou ik niet weten waarom, is het mogelijk om de Blackberry aan te sluiten op Exchange Online (onderdeel BPOS). Om dit te kunnen doen dient een aanvulling op de bestaande dienstverlening aangeschaft te worden. Met die uitbreiding op de bestaande dienstverlening is het mogelijk om een Blackberry met Exchange online te configureren.

De kosten voor het opzetten van Blackberry support voor Exchange online bedragen euro 42,60 per account (eenmalig), met een minimum van euro 1000. Daar komen de maandelijkse kosten van euro 8,52 per gebruiker bovenop.

De dienst wordt niet standaard aangeboden maar moet apart worden aangevraagd.

Even ter referentie. Indien Windows Mobile of zelfs de Apple iPhone op Exchange Online wordt aangesloten is het niet noodzakelijk van de Blackberry server (waar uiteindelijk de extra kosten voor betaald moeten worden) te betalen. Dit is geheel gratis en werkt direct.

Voor iedereen die het toch niet kan laten hieronder de beschrijving:

Mobile Device Solutions Feature Summary

Device Type

Exchange
Online

SharePoint
Online

Licensing Details

Special Offers

Windows Mobile

  • Push e-mail, calendar, contacts with global address list (GAL) integration, tasks
  • Password reset and device wipe

     

  • Access SharePoint Online sites securely
  • View and act on SharePoint Online content
  • Requires third-party browser
  • Available at no additional fee
  • Not available with Deskless Worker license

 

  • Try: Free Palm Treo trial
  • Buy: Palm Treo "Buy 9 get 1 free"
  • Subscribe: Enterprise Mobile

Exchange ActiveSync*

  • Push e-mail, calendar, contacts with GAL integration, tasks
  • Password reset and device wipe
  • Access SharePoint Online sites securely
  • View and act on SharePoint Online content
  • Consult individual device description for browser capabilities
  • Available at no additional fee
  • Not available with Deskless Worker license
 

RIM BlackBerry

  • Push e-mail, calendar, contacts with global address list (GAL) integration, tasks
  • Password reset and device wipe

See RIM BlackBerry Devices for complete details.

  • Access SharePoint Online sites securely
  • View and act on SharePoint Online content
  • Access via BlackBerry browser

Three Solution Options:

  • BlackBerry Internet Service (BIS)
  • Microsoft Hosted BlackBerry Service
  • Partner Blackberry client solutions
  • Not available with Deskless Worker license
  • Require additionalservices fees (except BIS)
  • Try: Free NotifySync trial
  • Buy: 10 percent off NotifySync partner offer

NOTE: For all solution options, it is the customer's responsibility to procure, deploy, manage, and support mobile client software and compatible devices, and manage relationships with wireless carriers. Microsoft Online Services does not provide end-user device support.

Mobile Device Solutions Cost Estimates

Costs

Windows Mobile Devices

Exchange ActiveSync Devices

BlackBerry Devices

BlackBerry Internet Service (BIS)

Partner Solution (NotifySync)

Microsoft Online Hosted Blackberry Service

Microsoft Service

None

none

none

none

$5/user/month plus $50/user setup fee

Application License

(sold by application provider)

None

none

none

Based on volumes, about $4/user /month

Based on volumes, about $2-$9/user/ month over three years (server and client licenses and support agreement)

Mobile Data Connectivity (sold by mobile operator)

$30 per user per month (requires mobile data plan)

$30 per user per month (requires mobile data plan)

$30 per user per month (requires BIS data plan)

$30 per user per month (requires BIS data plan)

$45 per user per month (requires BES data plan)

Total Estimated Cost

$30 per user per month

$30 per user per month

$30 per user per month

$34 per user per month

$53-$60

per user per month


RIM BlackBerry Devices

Microsoft Online Services provides three paths for Research in Motion (RIM) BlackBerry device users to access Exchange Online and SharePoint Online.

  • BlackBerry Internet Service (BIS)
  • Microsoft Online Serves hosted BlackBerry service
  • Partner solutions for BlackBerry devices

The following sections detail these offerings for Exchange Online. For Sharepoint Online, BlackBerry users can simply use the browser on their BlackBerry device to access SharePoint Online sites.

BlackBerry Internet Service (BIS)

BlackBerry Internet Service (BIS) is available through mobile operators around the globe and enables push e-mail to your BlackBerry device at no additional cost beyond the BIS connection from your mobile operator. Other Exchange Online information – such as Contacts and Calendar – are not pushed to the device through BIS. You can update this type of information on your device using a wired connection.

To set up BIS to use with Exchange Online, your mobile operator, will request your Outlook Web Access (OWA) address, which is determined by the storage location of your Microsoft Online Services data. The storage location is generally the one closest to your company headquarters. The following table provides URLs for storage locations.

Exchange Online Addresses for BIS Setup

Location

Address

Asia Pacific (APAC)

https://mail.apac.microsoftonline.com

Europe, the Middle East, and Africa (EMEA)

https://mail.emea.microsoftonline.com

North America

https://mail.microsoftonline.com


For information on BIS capabilities and fees, please see your mobile operator.

Microsoft Online Hosted BlackBerry Service

For customers who already have or prefer to purchase their own BlackBerry client and server licenses, Microsoft Online offers a Hosted BlackBerry service.

Service Delivery Model

With the Hosted BlackBerry service, customers bring the BES licenses they have already purchased to Microsoft to provide hosting and operational support within the Microsoft Online Services data centers. The customer has the following responsibilities:

  • Provide Microsoft with RIM BES Server Routing Protocol (SRP) Identifier, BES license, and client access licenses (CALs) to enable deployment of BlackBerry services in Microsoft Online Services data centers.
  • Include Microsoft its existing RIM support agreement of level TX2 or higher as a "named caller" to enable Microsoft to contact RIM on the customers' behalf for support services.

Microsoft has the following responsibilities:

  • Host and operate Blackberry Enterprise Server (BES) in the Microsoft Online Services data center(s)
  • Provide technical support to customer's IT administrator(s), including interfacing with RIM on troubleshooting as needed using customer's existing RIM support agreement

This delivery model may evolve with customer needs and Microsoft capabilities.

Service Features

The Hosted BlackBerry service features encompass the most commonly requested BlackBerry capabilities for Microsoft Online Services customers.

  • Email and Personal Information Management (PIM):
    • E-mail
    • Calendar
    • Contacts with GAL integration. Contact integration supports lookup across multiple domains for users in a single Microsoft Online account.
    • Tasks
  • Device management
    • Device wipe
    • Password reset
  • BlackBerry handsets supported
    • Blackberry operating system version 4.2 or later
      • Future Blackberry operating system versions are supported shortly after release by major carriers
  • Blackberry Enterprise Server (BES) supported
    • BES 4.1.6
    • All BES upgrades done at Microsoft's discretion and standardized across customers

Service Settings

As with other Microsoft Online Services, Hosted BlackBerry is a standardized service and is not customized per customer. All service policies and settings are as listed in the Policy Reference Guide at http://na.blackberry.com/eng/deliverables/3801/Policy_Reference_Guide.pdf with the exception of the choice of password and no-password policies. Settings for these policies are detailed here:

  • No password required policy. Default policy that is applied unless a customer specifically requests the password protected policy.
    • Device-Only Items: Password Required = False
    • Global Items: Allow Browser = False
    • PIM Sync Policy Group: Disable PIN Messages Wireless Sync = True
    • PIM Sync Policy Group: Disable SMS Messages Wireless Sync = True
    • PIM Sync Policy Group: Disable Phone Call Log Wireless Sync = True
    • MDS Integration Service Policy Group: Disable MDS Runtime = True
    • MDS Integration Service Policy Group: Disable Activation With Public BlackBerry MDS Integration Service = True
    • MDS Integration Service Policy Group: Disable User-Initiated Activation with the BlackBerry MDS Integration Service = True
  • Password required policy
    • Device-Only Items: Password Required = True
    • Device-Only Items: User Can Disable Password = False
    • Global Items: Allow Browser = False
    • Password Policy Group: Set Password Timeout = 15
    • Password Policy Group: Set Maximum Password Attempts = 5
    • PIM Sync Policy Group: Disable PIN Messages Wireless Sync = True
    • PIM Sync Policy Group: Disable SMS Messages Wireless Sync = True
    • PIM Sync Policy Group: Disable Phone Call Log Wireless Sync = True
    • MDS Integration Service Policy Group: Disable MDS Runtime = True
    • MDS Integration Service Policy Group: Disable Activation With Public BlackBerry MDS Integration Service = True
    • MDS Integration Service Policy Group: Disable User-Initiated Activation with the BlackBerry MDS Integration Service = True

Service Pricing and Conditions

The Hosted BlackBerry Service is purchased and billed separately from Exchange Online Standard or the Business Productivity Online Suite Standard through a separate month-to-month auto-renewing agreement. Pricing is $5.00 (USD) per user per month. There is a $50 per useruser one-time setup fee and a minimum of 20 users.

Customers must purchase their BlackBerry server and client licenses and support agreement separately from RIM.

To purchase the Hosted BlackBerry Service, contact your Microsoft representative or Microsoft Online Services partner to request a Hosted BlackBerry service agreement. If you do not have a Microsoft partner or representative, you may request a Hosted BlackBerry service agreement through customer service for Microsoft Online Services. See http://www.microsoft.com/online/support.mspx for contacts.

TrackBack

TrackBack URL for this entry:
http://www.typepad.com/services/trackback/6a010534dbe74a970c011571934db0970b

Feed Comments

Post a comment.